Zendesk Support app · Free + Pro

Two-Way Sync for Jira Pro (Zendesk)

Link Zendesk tickets to Jira issues and keep comments, status and fields in step both ways, from the ticket sidebar.

Flat per account by agent band: up to 10 agents $29/month, 25 $49, 50 $89, 100 $149, 100+ $249. Yearly is 10 × monthly. Billing stops when you cancel, and there are no surprise price jumps: you keep the price you bought at. · My licences

Free

  • Create or link Jira issues from the ticket sidebar
  • Two-way comments and status
  • 25 newly linked tickets a month (existing links keep syncing)

Pro adds

  • Unlimited linked tickets
  • Two-way custom fields
  • Attachments
  • 1-minute check for missed updates

Good to know

  • The key is bound to your Zendesk subdomain and your agent band. Pick the band that covers your Zendesk agents.
  • Monthly keys cover the paid month plus 7 days; each renewal emails a fresh key to paste in the settings.

Install

Install Two-Way Sync for Jira – Tickets, Comments & Status in Zendesk, connect Zendesk and Jira from the ticket sidebar, then paste the key into the Pro licence key setting.

Requirements: Zendesk Support and a Jira Cloud site, with an API token for each.

Price, cancelling and refunds

Flat per account by agent band: up to 10 agents $29/month, 25 $49, 50 $89, 100 $149, 100+ $249. Yearly is 10 × monthly. Billing stops when you cancel, and there are no surprise price jumps: you keep the price you bought at. Cancel from the link in your Paddle receipt; Pro keeps working until the end of the period you paid for.

Not happy? Email support@puzaricloud.in within 14 days of buying for a full refund. Paddle.com is our merchant of record: it handles checkout, tax and invoices. Privacy · Terms · Refund policy.