Opsgenie alternative: Vigil
Updated · prices checked September 2026
Opsgenie reaches end of support on April 5, 2027; after that it is shut down and unmigrated data is deleted. Atlassian's suggested paths are Jira Service Management and Compass. Vigil is a third path for small teams: monitoring and simple on-call together from $19/month with unlimited team members. If you need phone calls and SMS paging, look at Jira Service Management or PagerDuty instead.
Why people look for a Opsgenie alternative
Opsgenie pricing September 2026
- End of sale: June 4, 2025. Since then Opsgenie cannot be bought, upgraded or downgraded.
- End of support: April 5, 2027. Opsgenie will be shut down and inaccessible, and data that has not been moved will be deleted.
- Atlassian's paths: Jira Service Management Cloud (alerting, on-call and incident management) or Compass (alerting and on-call for development teams), with an automatic migration tool. Atlassian's docs note that Compass does not support incoming call routing or Opsgenie Actions and Incident Rules.
- For Jira Service Management and Compass prices, see Atlassian's pricing pages.
Source: as of September 2026, from atlassian.com/software/opsgenie/migration and Atlassian's Opsgenie support docs. Vendors change prices; the Opsgenie site is authoritative.
Vigil pricing
- Free: 20 monitors at 5-minute checks, 1 server, 1 status page, 3 team members, 7 days of history, Telegram/Slack/Discord alerts. Commercial use allowed. Free forever.
- Starter $19/month: 50 monitors at 1-minute intervals, 3 servers, 3 status pages, unlimited team members, 30 days of history.
- Pro $49/month: 200 monitors at 1-minute intervals, 15 servers, unlimited team members, 10 status pages with custom domain, password and white-label, 2,000,000 log lines, 5 Kubernetes clusters, RUM, 150 AI analyses, 90 days of history.
- Business $149/month: 1,000 monitors, 100 servers, unlimited team members, 10 identity providers (SSO, SAML, SCIM), 10 private locations, 1-year history.
- Every feature, including SSO, SLOs and private locations, is on every plan; the plans differ only in numbers.
- New accounts start on a 14-day Pro trial with no card, then stay on Free unless you choose a plan. Yearly billing gets 2 months free, no overage charges.
- Self-hosted $149/month per instance on your own server or air-gapped network.
- Add-ons on paid plans from $4: +50 monitors ($5), +5 servers ($5), +5 status pages ($4), +1M log lines ($4).
Flat monthly prices, no per-host, per-GB or per-run meters. Full plan matrix.
Feature and price comparison
✓ included · ~ partial or paid add-on · ✕ not offered. Vigil figures are for the $49 Pro plan unless stated.
| Opsgenie | Vigil | |
|---|---|---|
| Uptime / API monitors and fastest interval | ✕ No monitoring; receives alerts from other tools | ✓ 20 Free (5-minute checks) / 50 Starter / 200 Pro / 1,000 Business. 1-minute checks on paid plans, 12 monitor types (Uptime, API check, API flow, Browser check, Heartbeat, TCP port, Domain & DNS, App health, Dependency, Content change, Price / number, Keyword) |
| Servers (infrastructure agent) | ✕ Not offered | ✓ 1 / 3 / 15 / 100 servers included. Single-file agent for Linux and macOS, PowerShell agent for Windows: CPU, memory, disks, network, processes, services, Docker, packages, vulnerabilities, disk forecasts |
| Logs | ✕ Not offered | ✓ 10k / 250k / 2M / 10M lines included. File and journald shipping, full-text search, live tail, log-alert rules |
| APM / traces | ✕ Not offered | ~ Any OpenTelemetry SDK can send traces, metrics and logs over OTLP; Vigil's own lightweight SDKs cover Python and Node. Endpoints with p95 and Apdex, stored slow traces, slow queries, N+1 detection, service map. Not a full APM suite: no profiling |
| Kubernetes | ✕ Not offered | ✓ 1 cluster on Free and Starter, 5 on Pro, unlimited on Business. DaemonSet manifest; incidents for CrashLoopBackOff, OOMKilled, NotReady, pressure |
| Real User Monitoring | ✕ Not offered | ✓ Web Vitals p75, page views, JS errors. 1 site Free, 2 sites / 100k views Starter, 10 sites / 1M views Pro, 50 sites / 10M views Business |
| Status pages: private, custom domain, white-label | ✕ Not in Opsgenie (Atlassian sells Statuspage separately) | ✓ Private by default, password or private-link sharing, custom domain with automatic HTTPS, white-label and custom CSS on every paid plan. 1 / 3 / 10 / 50 pages |
| Team seats | Existing subscriptions only; no new sales | ✓ 3 on Free, unlimited on every paid plan. Owner / admin / member / viewer roles |
| Alert channels (incl. Telegram) | ✓ Phone, SMS, push, email, Slack, Teams and many integrations, until April 5, 2027 | ✓ Telegram, Slack, Discord, Teams, Google Chat, Matrix, ntfy, Gotify, Pushover, webhooks (HMAC, templates), email, phone push. Tickets to PagerDuty, Opsgenie, Jira, ServiceNow, Zendesk (1 ticketing channel on Free, more on paid plans). No SMS or phone calls on the hosted service; the self-hosted edition pages by SMS and call through your own Twilio account |
| Self-hosted option | ✕ SaaS only | ✓ Full product on your server or air-gapped network, $149/month per instance, one-line installer, signed releases |
| AI incident analysis | ✕ Not offered | ✓ One-click root cause, fix and postmortem draft from the incident's evidence. 5 / 30 / 150 / 1,000 analyses a month |
| Small team: 3 servers, 50 monitors, 5 people | Not for sale. Destination prices: see Jira Service Management or Compass pricing | ✓ $19/month on Starter (3 servers, 50 monitors, unlimited team members included) |
Small-team estimate uses public list prices and the cheapest tier that covers 3 servers, 50 monitors at 1-minute intervals and 5 people. Where a vendor meters by run, GB or hour we show the arithmetic so you can redo it with your own numbers.
What Opsgenie does well
- Solid alert routing, on-call schedules, escalation and phone/SMS paging while it lasts.
- Atlassian's migration tool moves schedules, escalation policies and integrations into Jira Service Management or Compass automatically.
- If you already live in Jira, Jira Service Management is the lowest-effort destination.
Where Vigil is ahead
Limits of Opsgenie that Vigil does not have:
- It is ending: every Opsgenie team must move by April 5, 2027.
- Opsgenie never monitored anything; it routed alerts from other tools.
- Vigil is an option for small teams that would rather have monitoring and simple on-call in one flat plan than a service desk product.
When to pick Opsgenie instead
You cannot pick Opsgenie any more; new sales ended on June 4, 2025. If you depend on phone and SMS paging, incoming call routing or deep Jira integration, Atlassian's migration to Jira Service Management is the smoothest path, and PagerDuty is the independent alternative.
What Vigil does not do
- Browser checks use a short line-by-line script run in headless Chromium (with screenshots), not full Playwright test code kept in git.
- No SMS or phone-call alerting on the hosted service (the self-hosted edition can page by SMS and call through your own Twilio account); hosted alerts go to chat apps, phone push, email, webhooks and ticketing tools.
- On-call is simple: rotations, overrides, escalation and acknowledgements, without the scheduling depth of PagerDuty or incident.io.
- Vigil's own APM SDKs are Python and Node; other languages send traces through any OpenTelemetry SDK over OTLP. There is no profiling, and it is not a substitute for a full APM suite.
- Checks run from Vigil's servers plus private locations you host; there is no menu of dozens of public regions.
Moving from Opsgenie to Vigil
1. Recreate on-call
Add your rotations and overrides in Vigil's on-call page and set escalation and acknowledgement timeouts.
2. Reroute alerts
Point Alertmanager or Grafana webhooks at Vigil's alert ingestion, or replace those checks with Vigil monitors.
3. Before April 5, 2027
Export anything you want to keep from Opsgenie; Atlassian deletes unmigrated data at shutdown.
Run both side by side during the trial: Vigil's alert ingestion accepts Alertmanager and Grafana-style webhooks, so existing alerts can appear on a Vigil status page while you move over.
Frequently asked
When exactly does Opsgenie shut down?
Atlassian ended sales on June 4, 2025 and ends support on April 5, 2027. After that Opsgenie is inaccessible and any data not moved is deleted.
Where does Atlassian want Opsgenie users to go?
Jira Service Management Cloud, which now includes Opsgenie's alerting and on-call features, or Compass for development teams. Atlassian provides an automatic migration tool for both.
Can Vigil replace Opsgenie?
For a small team: rotations, overrides, ICS calendar feeds, escalation to a second channel set, acknowledgements, and alerts to push, Telegram, Slack, Discord, Teams, email and webhooks, plus the monitoring itself. The hosted service does not make phone calls or send SMS; the self-hosted edition can, through your own Twilio account.
I use Opsgenie with other monitoring tools. Can Vigil take their alerts?
Yes. Vigil's alert ingestion accepts Alertmanager and Grafana-style webhooks, so existing alerts can raise Vigil incidents, page the on-call person and appear on a status page.
Ready to leave Opsgenie?
Start free: every new account gets 14 days of Pro, no card. When the trial ends the account stays on Free (20 monitors) unless you choose a plan, and everything you set up stays.
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